Technical Support: Provides escalation level technical assistance and support to end users or clients by troubleshooting hardware and software issues, resolving network problems, and answering technical inquiries.
In addition, they also provide support for, or direct, IT Projects.Essential Duties and Responsibilities: The IT Specialist provides senior level support and administration for the IT infrastructure, software and systems. MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY
